Below you will find the answers to some of our most common questions.


 

- What are your business hours?

               Monday – Thursday

               9:00 a.m. – 4:00 p.m.  (Central Time)

               We are closed Friday, Saturday & Sunday. 

               We are closed for major holidays.

 

-Best way to contact us?

          Our phone numbers are 573-484-6508 and 573-484-6509.  Our voice mail is limited so should we not answer, or if it is before or after business hours sending an email to admin@americanstockdog.org will assure you a quick response. When contacting us by email, make sure email address and name match as this is a common problem.  Please include all information needed such as dog's number, or litter number, your name

 

- How should I send my registrations?

              If on ASDR "Application for Individual Registration" they may be processed online. We will mail you a hard copy of your registration when the payment goes through, and the breeder approves application.  This process takes at least 2 weeks.

              Other paperwork can be mailed to: P.O. Box 7510, Columbia, MO  65205

              Or faxed to: 480-247-5516

              We are no longer accepting paperwork through email.

 

- Can I register online?

               Yes.  If the dog is on a “Application For Individual Registration” printed from ASDR.  Simply click on the "Register Dog Online" tab and follow the prompts. 

Please make sure to list the "issue date" during the registration and not the "transfer date".  The issue date is listed right below birth date on the papers, or at the top of the paper on older papers.

  Remember, the breeder must approve these so please allow at least two weeks to receive your papers

 

-Can I register my litter online?

               Yes, once you have signed up for an online account.  Remember both the owner of the sire and dam (should they be different) must have an online account.   

                Your litter is available for printing once the payment has completed, unless there is a different sire owner.  The sire owner will need to email to release the litter.  Also if you require us to print and mail your papers, there is an $5 fee.

 

- My dog is registered with another registry.  Can I register with ASDR?

               Yes, this is called a “dual registration”, the fee is $25.  Please make a copy of each dog’s current registration certificate and send along with a completed “dual registration” form.

 

- I have an application from another registry.  Do I need to register with them first to dual register?

               No.  We will take that application as a dual registration.  You must complete a “dual registration” form to send along as well.  Please make sure we have contact information of the breeder. 

 

- Can I change the name of my dog?      

               Only if this dog has not produced any litters.  However, IF the dog came in to us as a dual registration the name cannot be changed.  We can add your kennel name to the end but no other changes will be made.

 

- The breeder has written their kennel name in the beginning of the “requested name” section of the application.  Do I have to use this?

               If the breeder has their kennel name registered with ASDR, yes you have to leave the name.

 

- What breeds are included in ASDR?

               We are currently registering Toy, Mini & Standard Australian Shepherds, Border Collies, Australian Cattle dogs, Miniature Cattle dogs, Cardigan & Pembroke Welsh Corgi’s.  Other stock dogs may be added in the future.

 

- When should I expect my papers?

               Paperwork sent via mail should arrived back to you within 3 weeks from the day you mail.  Faxed papers normally will be processed within 2 business days.  Dog registration papers processed online require approval by breeder, so please allow 2 weeks to receive your papers. 

 

- I have dogs registered with ASDR but they are not showing in my online account.

              When registering dogs, or creating an online account names MUST be exactly the same.  If you are having this problem let us know and we will get everything listed properly.  Another common problem is creating more than one account.  Your dogs can only be listed in one account.  Again, let us know and we will move them to the correct account.   We suggest that husband and wife as well as minor children be listed on one main account with one email address. Minor children can be listed as Co-owner and will not need an account.  

              

-Full or Limited Registration?

               Full registration means you have the right to breed your dog.   Dogs on limited registration do not come with that right. Make sure you mark the correct box at the bottom of the paperwork.  If you sell a dog marked as Full Registration you may not change it after the fact.  If you do not mark either box, it is assumed you have sold with breeding rights and you can not change after the fact.   If you mark a dog as Limited, but decide to give the new owner full rights in the future, you may make that change, there will be a $10 reprint fee for new updated papers.   IF YOU ARE SELLING A DOG ON LIMITED REGISTRATION, please make sure the new owner is aware of that before they purchase. 

 

- I have dogs to transfer and a litter can I send everything in together?

               Yes, you may send all paperwork in at the same time with one payment.

 

- How do I pay?

               You can pay via check, money order, credit/debit card or PayPal.

               If you send by PayPal please include the paypal transaction number with the application.   

               Payment is due before papers will be processed.  Please send payment with your  registrations, we are safe and secure. Asking us to call for payment just slows things down.  

 

-Common mistakes

                When emailing, please include your complete name.  

                Be sure to proof read paperwork to help avoid error.  Make sure everything, including your name is legible.

                 Make sure you have entered the name you have decided on for your dog.

                 Make sure you have entered the eye color and coat color information.